Shipment & Delivery
Please read our Shipping & Delivery Policy carefully before making any purchases. This policy applies to all orders placed with us.
Shipping Costs :
We offer free shipping on all orders
Shipping Methods:
USPS, DHL
Order Cut Off Time :
5:00 PM (GMT-05:00) Eastern Standard Time.
Delivery Time:
The total delivery time for your order is the sum of the handling time and the transit time. Please note that our estimated shipping timelines do not include handling or production time.
Handling time:
We take 1 - 2 Business Days as handling time before shipping the products and then we ship them between Monday - Friday, not including public holidays.
Transit Time:
Shipping times vary based on the delivery location. Here are our estimates:
United States: 8-12 Business days.
Canada: 9-14 Business days.
Australia: 10-15 Business days.
South America: 12-25 Business days.
Asia: 12-25 Business days.
Africa: 15-30 Business days.
Europe: 10-15 Business days.
Shipping Costs:
We offer free shipping for all orders.
ORDER TRACKING:
Once your order has been shipped, you will receive an email notification containing a unique parcel tracking number. You can review the status of your order and obtain the tracking number by logging into your account on easy-cases.com and clicking on "My Order." Please note:It may take a few days for the tracking number to become active on the courier's system.
Lost or Damaged Packages:
For lost or damaged packages, please contact us at support@paducase.com. We are dedicated to resolving any issues promptly to ensure your satisfaction.
Order Cancellation:
1. To cancel an order, email us at support@paducase.com.
2. You may cancel your order within 24 hours of placing it. If the order is canceled before it is shipped, no fees will be charged.
3. If the order has already been shipped, it cannot be canceled, or the buyer will be responsible for return shipping costs.
Change of Address:
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@paducase.com
Contact Information:
Email: support@paducase.com
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM (EST)